Therapy Admins — Admin Help for Massage Therapists

Massage school taught your hands. Nobody taught you the desk.

I'm Josh. I've been a massage therapist for 16 years. Every week I film myself doing the office work — booking, reviews, notes, billing — so you can copy what works.

The admin work in one real day

This is the desk work every solo therapist does. Each one has a video that shows you how I handle it.

8:15 AM

Before your first client

Answer the person who found you on Google last night. Fast replies win new clients.

  • Reply to new leads
  • Confirm today's schedule
  • Check messages
11:50 AM

Between clients

You get ten minutes. Here's how to use them.

  • Write your chart note
  • Ask a happy client for a review
  • Rebook before they leave
5:40 PM

After your last client

The stuff that slips. This is where money leaks out of a practice.

  • Follow up with today's no-show
  • Check insurance before you hand out a superbill
  • Thank the client who sent a referral
MONTHLY

The big stuff

Get approved by insurance companies. Send claims. Get paid.

  • Insurance approval (credentialing)
  • Filing claims
  • Chasing denials

Watch me do it, screen and all

Real practice. Real clients (names hidden). No fluff, no "gurus." New videos every week.

Subscribe on YouTube

The tool I run it all on

Most of the work above runs through one piece of software: HighLevel. One login for booking, texts, review requests, and follow-up. In my videos, I show you my exact setup so you can build the same thing.

Start a free 14 day trial with HighLevel

Honest note: that's my affiliate link. If you sign up through it, HighLevel pays me a commission. It costs you nothing extra, and it keeps these videos free.

Practice in Oregon? Two more things I built for you.

These are the same tools I use in my own Eugene practice.

Free

TheraNote

Fill out one form. Get a ready-to-mail insurance application for every Oregon insurer that takes massage therapists.

Start your application
$4 per claim

Billing service

Once you're in-network, we file every claim and chase every denial for you. No percentage split.

See how billing works
© 2026 Therapy Admins · Eugene, Oregon Some links on this site are affiliate links.